Refund Policy

​

Cali Trucks LLC is committed to customer satisfaction. Please review the following refund policy for our services:

• Eligibility: Refunds are only available if the cancellation request is received within 24 hours of booking and no services have been rendered.

• Partial Refunds: If services have begun but are not completed, partial refunds may be issued at our discretion.

• Processing Time: Refunds will be processed within 7-10 business days to the original payment method.

• Non-Refundable Situations: Refunds are not available for completed services or if a client is unavailable at the scheduled service time without prior notice.

• Request Process: To request a refund, contact us with your booking details and the reason for your request.

• Cancellations must be communicated at least 24 hours before the scheduled service.

• Refund Policy: Refunds are granted only if a cancellation request is received within 24 hours of booking and no services have been rendered.

• Partial refunds may be issued at our discretion if services have commenced but were not completed.

• All refunds will be processed within 7-10 business days to the original payment method.

• No-Show Policy: If our team arrives at the scheduled time and location and the client is unavailable without prior notice, no refund will be issued.

• If you believe you are eligible for a refund, please contact us at the details provided below with your booking information and reason for the request.

• Refunds are subject to review and may be granted at our discretion.